Analytics gives you a clear overview of how your spaces are used. In one place, you can track the number of bookings, booked hours and usage trends over time, see which spaces are used most, find out when demand is highest, and check how bookings are distributed across categories.
All data can be filtered by period, category and spot, and exported to XLSX for further reporting.
Available on: All paid plans
The Analytics page is divided into two sections:
Every number and chart updates automatically when you change the filters. Each card compares its value with the previous period of the same length.
Before using Analytics, make sure that:
Analytics is available in the main menu for administrators.
The page opens with the default filters: the last 30 days, all categories and all spots.
The Analytics page with filters, the Export button and the Booking overview section.
Use the filters at the top of the page to choose which data you want to see. All cards and charts update immediately.
Choose a preset period or select a custom date range in the calendar.
Click All categories and select one or more categories. You can also search for a category by name. When more categories are selected, the filter shows their number, for example 2 categories.
Filter the data by one or more categories.
Click All spots and select the spots you want to analyze. The list only contains spots from the selected categories.
The spot filter offers spots from the selected categories.
To return to the full overview, select All categories and All spots again.
Hover over the (i) icon on any card to see a short explanation of the metric.
This section includes all reservations in the selected scope.
Click Breakdown to see reservations by status.
Reservations over time shows how the number of reservations develops during the selected period. Total reservations and cancelled reservations are shown as separate lines.
Compare total and cancelled reservations over time.
All metrics in this section are based on confirmed reservations only (approved and checked-out). That is why the numbers are usually lower than in Booking overview.
Space utilization is based on confirmed reservations only.
See your most used spots and how bookings are split across categories.
Find the busiest days and hours.
The heatmap shows demand intensity by weekday and hour. The darker the cell, the more reservations there are at that time.
Darker cells show the times with the highest demand.
The export follows your current filters. The file is named <date>_analytics_<from>_<to>.xlsx and contains these sheets: Overview, Bookings, People, Spots, Usage by day and Usage by hour.
On the Free plan, Analytics is visible in the main menu, but the page is locked. The data is blurred, the filters cannot be opened and the Unlock analytics with a subscription window is displayed. Click Upgrade subscription to choose a paid plan.
On the Free plan, Analytics is locked until you upgrade your subscription.
If the numbers or charts do not look as expected, check:
Analytics helps you make decisions about your spaces based on real booking data instead of estimates.
Benefits include:
