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Managing User Password

Password

 

In the online system, it is crucial to maintain a secure password to protect your account from unauthorized access. This guide will walk you through the process of changing your password and recovering a forgotten password.


1. Change Password

If you already know your current password and want to update it, follow these steps:

  1. Navigate to the User Menu located in the right upper corner of the dashboard.
  2. Click on "Edit profile" in the User Menu.
  3. Locate and click on the "Change Password" button.
  4. After opening the modal window, enter the following information:
    1. Old Password: Type your current password.
    2. New Password: Type a new, strong password that is unique to this account.
    3. Confirm New Password: Re-type your new password to ensure accuracy.
  5. Click the "Save Changes" button to complete the process.
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Remember to use a combination of uppercase and lowercase letters, numbers, and special characters to create a strong password.


2. Forgot Your Password

If you cannot remember your password, follow these steps to reset it:

  1. a. Go to the login page.
  2. b. Click on the "Forgot your Password?" button.
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  1. c. Enter your email address associated with your account.
  2. d. Click on the 'Send Password Reset Link' button.
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  1. e. Check your email inbox for an email containing the password reset link. If you don't see the email, be sure to check your spam or junk folder.
  2. f. Click on the link provided in the email to open the password reset page.
  3. g. Type a new, strong password in the 'New Password' field and re-type the password in the 'Confirm New Password' field to ensure accuracy.
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h. Click the "Reset Password" button to complete the process.

Remember to use a combination of uppercase and lowercase letters, numbers, and special characters to create a strong password.