The Upcoming reminder feature sends users an email notification 30 minutes before the booking starts. It helps users remember upcoming bookings and release a spot if they no longer need it.

Quick Summary

After enabling this feature, users receive an email reminder 30 minutes before each booking starts. From the email, they can open the booking detail, edit the booking, or cancel it.

Before you start

• The user must have an active Whatspot account.
• The user must have access to their profile settings.
• The user must have a valid email address configured.

Enable Upcoming reminder

1. Open Whatspot.
2. Click your profile.
3. Go to profile settings.
4. Find the Upcoming reminder option.
5. Turn it on.
6. The setting will be saved for future bookings.

How the reminder works

1. Create a booking for a spot.
2. Whatspot automatically sends an email 30 minutes before the booking starts.
3. The email contains the following buttons:
   • Cancel reservation
   • See details
4. Both buttons redirect the user back to the application.
5. The booking detail preview opens automatically.
6. In the booking detail, users can:
   • delete the booking if they no longer need it,
   • edit the booking,
   • keep the booking unchanged.

💡 Why use this feature?

Upcoming reminder helps users avoid forgetting their bookings. It also gives them a quick way to release spots they no longer need.

For companies, this means better usage of offices, meeting rooms, parking spots, and other shared spaces. Unused bookings can be released in time for other colleagues.

Example use cases:

• A user books a meeting room and receives a reminder before the meeting starts.
• A colleague realizes they will not come to the office and cancels the booking directly from the reminder email.
• Teams get a more accurate overview of real spot usage.
• Companies reduce the number of unused bookings.

Related articles

• How to Edit the User Profile
• Book for Someone Else
• Managing User Password
• Calendar Sync with Google Calendar and MS Outlook